 | Paul Fombelle is a fourth year PhD student at the W. P. Carey School of Business at Arizona State University. His main research interests lie in social identity and social comparison. He has focused on factors that can influence member behavior in a nonprofit setting. He is also investigating the impact of social comparison on an individual who are receiving VIP treatment. Paul is also the recent recipient of the AMA Foundation Nonprofit Travel Grant. |
 | Andrew Gallan (BA Colgate University, MBA University of Portland) joined ASU from the pharmaceutical industry, where he had almost ten years of experience in sales management and marketing. His research interests include the interorganizational coordination of complex services, including health care, service productivity and quality. Andrew has received numerous scholarships and awards, including the Center for Services Leadership Grant and the Gene Gallup Fellowship. He has two journal articles already in publication, and is co-author of a paper being prepared for second review at Journal of the Academy of Marketing Science. Andrew will be spending the spring of 2007 at University of Maastricht in the Netherlands as a visiting doctoral scholar. Andrew works with Dr. Stephen W. Brown, and is scheduled to complete his PhD in 2008. |
 | Katherine Loveland is a doctoral student in marketing at the W. P. Carey School of Business. Her area of research interest is Consumer Behavior, specifically the consumer decision making process. She earned her undergraduate degree in French and English Literature from Lewis and Clark College, where she received a Dean’s Scholarship all four years, in 2000. She earned her Masters in Public Administration with a focus on fundraising from the University of Tennessee in 2003. |
 | Iana Nelson is a third year doctoral student in Marketing at the W. P. Carey School of Business. Iana earned a B.A. in Mass Communications from the University of Central Florida and an M.B.A. from Purdue University. Before joining Arizona State University, Iana worked in the Advertising industry. |
 | Shruti Saxena is a PhD student with research interests in services marketing. Prior to joining the program she worked as a CRM consultant with Tata Consultancy Services. Her clients included companies like GE-Europe and Fairfax Financial Holding-Canada. She received her bachelor's degree in business and her MBA degree in marketing from Narsee Monjee Institute of Management Studies, Mumbai, India. Her current research is focused on issues related to consumption experience and customer participation in service interactions. She has received the Schmidt Memorial Doctoral award and the Center for Services Leadership Doctoral Research award for her existing research. Her dissertation committee includes Ruth Bolton, Mary Jo Bitner and Andrea Morales. |
 | Collin Sellman is a fourth year doctoral student at Arizona State University. His current research interests include new solution development in the business-to-business context. Prior to beginning the doctoral program at Arizona State, he was director of product management and development for advanced data networking and security products at Level 3 Communications. Collin has over ten years of management experience in the high technology sector with a particular emphasis on new product and service development. |
 | Nancy J. Sirianni is a third year doctoral student in marketing at the W.P. Carey School of Business at Arizona State University. Before coming to ASU, she earned a B.A. in Sociology from the University of Texas at Austin and enjoyed a successful career in management consulting and marketing research. Her research interests include: understanding emotional attachments in consumer behavior, brand relationship marketing with emphasis on retail and service brands, and consumer responses to employees and other factors in service environments. Nancy's dissertation research has won the Center for Services Leadership Research Award and she is also the recipient of the Gene Gallup Fellowship and the Schmidt Memorial Doctoral Fellowship. Her dissertation committee includes Mary Jo Bitner, Stephen W. Brown and Naomi Mandel. |
 | Scott Thompson is a fourth-year doctoral student in Marketing at Arizona State University. His research focuses on word of mouth, branding, consumer identification, and their impact on adoption behavior. He has a forthcoming article in the Journal of Marketing entitled "Brand Communities and New Product Adoption: The Influence and Limits of Oppositional Loyalty." In addition, Scott presented his research on the spread and evolution of new product rumors at 2007 ACR and has a paper under review at the Journal of Marketing Research. Based on an ongoing large scale data collection project, he is currently examining the impact of different forms of prerelease product information on the adoption of existing products. Prior to entering the doctoral program, Scott had over six years of work experience conducting research inside and outside of academia. Scott holds a BA in Political Science from the University of New Orleans. |